Contact

Contact Laarpi

Write to the Laarpi team about your account, billing, press or a security issue. To have a site built with us, use the Build with experts form so we get the details we need.

Updated

The fastest answer depends on what you need. Pick the line that fits, and include the details listed so we can help on the first reply.

Have a site you want built with us

Use Build with experts. Our team builds your site with Laarpi and hands it over: the code, the domain and the Supabase and Polar accounts are yours from day one. The form asks for the idea, the type of site, your timeline, a budget band and any references, which is everything we need to reply with a plan rather than a list of questions.

PATCH-01 by Ferro Instruments: A Eurorack voice you can play in the page: turn it, patch it, take it apart, hear it.
PATCH-01 by Ferro InstrumentsA Eurorack voice you can play in the page: turn it, patch it, take it apart, hear it. Made by the Laarpi team with Laarpi’s library and process.

Account, billing and builds

Write to [email protected] and include the details below for your request.

You need help withInclude
Your account or sign-inThe email address on the account
Billing, plans or creditsThe email on the account and the date of the charge
A build that went wrongThe project name, what you asked for, what happened, a screenshot
A custom domain that will not verifyThe domain and a screenshot of the records at your DNS provider
Supabase or Polar wiringThe project name and which step failed

Many answers are already one click away:

Press and partnerships

Write to [email protected] with "Press" or "Partnership" in the subject. For background on what Laarpi is for and the rules we hold ourselves to, start with about Laarpi. Screenshots of the featured sites in the community are fine to use with a link back to the site.

Security

Found a vulnerability? Email [email protected] with the steps to reproduce and what an attacker could do with it. Please:

  • test only against your own account and your own sites;
  • never access, change or keep other people's data;
  • give us a reasonable window to fix the issue before you disclose it publicly.

We read every report and reply to each one.

For questions about your data, see the privacy policy. The rules for using Laarpi are in the terms.

Questions

Fair questions

How do I get a site built by your team?

Use the Build with experts form. Tell us the idea, the type of site, your timeline and budget band, and any references. Our team builds it with Laarpi and hands it over, code and accounts included.

Where do I change my plan or cancel?

In the studio, under Settings. Plan changes and cancellations run through Polar's customer portal, and your sites and versions stay where they are.

Something is wrong with a build. What should I send?

The project name, what you asked for, what happened instead, and a screenshot if you can. If the preview showed an error, the Fix it button in the studio sends the error to the agent directly, which is often the fastest route.

How do I report a security vulnerability?

Email [email protected] with the steps to reproduce. Please do not test against other people's sites or accounts, and give us a reasonable time to fix the issue before you disclose it.

Related

Start building

Describe the site in a sentence. It asks what matters, then designs and builds it from scratch.

One sentence is enough.